Please note that we are moving locaion! Our new address is 1 Bellwether Lane, SW18 1UR. PLease bear with us during this transition as here may be delays to your orders but rest assured we will get you beer as quickly as we can.

FAQ

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What are your opening hours?

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At the moment we are closed at our SW11 location. We will be opening up the Ram Quarter in Wandsworth very soon. Watch this space!

Do you deliver?

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Yes we do! Place you orders on our online shop

If I order now when will I get a delivery?

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If you live inside the M25 then you will recieve your order between Tuesday and Friday the week you order it. We can take orders for Friday delivery right up until Thursday 4pm and sometimes even later though we make no guarantee on that! Fridays are very busy.  If you live outside the M25 delivery area then it will take 3-5 working day. We use Parcel force as our main carrier. 

What do you charge for shipping?

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It depends where you live!
SW: £2.5SM

CR SE W WC EC TW KT: £3.5E

NW N HA UB: £4.5BR IG: £5.5RM

DA EN WD: £6.5

Outside M25: £9.5

If your order is over £75 then delivery is free. 

Do you do draught beer?

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We sell our bright beer in 5 litre, 10 litre and 20 litre containers which are approximately 6kg, 11kg and 21kg respectively.  The smaller ones can be carried comfortably but we recommend transport for the larger 20 litre container.

How much is in a cask?

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A cask of beer holds 9 gallons or 72 pints. They’re ideal for bigger events like weddings and includes the hire of a tap, cradle and cooling jacket. Email us if you want one of these.

Will a cask fit in the boot of a car?

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A cask weighs about 52kg and can comfortably fit into the boot or back seat of an average sized family car.

How long does bright beer last?

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We always recommend collecting bright beer as close to the event as possible so the beer is at its freshest.  Once opened you should consume within three days.  Unopened, the beer will keep for a week.

Do I need to keep the beer refrigerated?

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Optimal serving conditions are 10-12 degrees Celsius which is cellar temperature.  To keep cool we recommend storing either outside during the summer months or in a cool room in the winter months. A damp cloth placed around the outside of the plastic container can also help keep the temperature at optimal level.

Can someone show me how to tap a cask?

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When purchasing a cask for a party you will receive a spile, tap and cradle for dispense.  Your shop attendant will provide instructions on how to tap a cask to enable proper dispense. Or we can send you a video!

When does the loan equipment need to be returned?

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There is a deposit of £50 for the cask and equipment loaned with our ale and we ask that this is returned as soon as possible. Please be aware that we are only able to provide the refund during normal shop opening hours. If the cask and equipment is returned outside of these hours, we will need to contact you afterwards to return the deposit.

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